By using Nicer LLC’s Smallchat service, you are agreeing to be bound by these service Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this service. The materials contained in this service are protected by applicable copyright and trade mark law.
Permission is granted to temporarily download one copy of the materials (information or software) on Nicer LLC’s Smallchat service for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Nicer LLC at any time.
The materials on Nicer LLC’s Smallchat service are provided “as is”. Nicer LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Nicer LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Smallchat service or otherwise relating to such materials or on any sites linked to this service.
In no event shall Nicer LLC be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Nicer LLC’s Smallchat service, even if Nicer LLC or a Nicer LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Nicer LLC’s Smallchat service could include technical, typographical, or photographic errors. Nicer LLC does not warrant that any of the materials on its Smallchat service are accurate, complete, or current. Nicer LLC may make changes to the materials contained on its Smallchat service at any time without notice. Nicer LLC does not, however, make any commitment to update the materials.
Nicer LLC’s Smallchat service allows you to send messages, text, files and other materials (together the “Content”) to others. You retain ownership of your Content, but by uploading it onto the Service, you are granting us a license to use, copy, reproduce, process, adapt, publish, transmit, host and display that Content for any purpose.
We reserve the right to remove Content on the Service for any reason.
Refunds must be requested within 7 days of the initial purchase. We will not process refunds for more than one transaction per account.
Any claim relating to Nicer LLC’s Smallchat service shall be governed by the laws of the State of South Carolina without regard to its conflict of law provisions.
Through the Smallchat Slack integration, we access and store information about your team and team’s members for the purpose of displaying that information to visitors you chat with. That information includes but is not limited to full names and profile pictures. We also have access to and may store, but do not display to visitors, data available through the Slack OAuth scopes that Smallchat accesses. The data available through these scopes can be reviewed in Slack’s API documentation.
We may access and store email addresses from users of the Service. We do not sell those email addresses but may use them to send information about Smallchat, maintenance, changes to Smallchat, and new features.
We process message exchanges between the Smallchat customer and end-user. This includes publicly available information on the end-user: browser name and version, operating device type, and activity time. We collect but do not display the end-user’s public IP address, for security, and to provide the Smallchat customer a method to prevent further messages from the end-user. The public IP address is also used to guess the end-user’s city and country location to assist the customer in helping the end-user.
Any other data collected on a Smallchat customer’s end-users is the responsibility of that Smallchat customer to manage. It is our responsibility to secure access to this data.
Smallchat does not share any personal data, for advertising or any other purpose.
We’ve documented our steps to become GDPR compliant. For more information on the following steps, see https://ico.org.uk/media/1624219/preparing-for-the-gdpr-12-steps.pdf
All Nicer LLC employees working on Smallchat are aware of GDPR requirements and informed about our steps to be compliant.
Smallchat collects personal data solely for the purpose of providing the service, and only with the consent of the user. Smallchat processes the following types of personal data:
Smallchat upholds our customers’ rights regarding GDPR:
We will respond within 30 days to support requests about users’ rights.
Smallchat obtains personal data from your Slack team after explicit consent when you add Smallchat to your Slack account. It is your responsibility as a Smallchat customer to ensure any data you otherwise collect through Smallchat messages is obtained lawfully.
Smallchat requires a minimum age of 16. This is indirectly enforced due to our integration with Slack. You must have a Slack account in order to set up a Smallchat account, and Slack also requires a minimum age of 16. Children may interact as end-users by using the Smallchat messenger. In this case it is the Smallchat customer’s responsibility to uphold GDPR regulations regarding children.
Smallchat takes seriously the security and privacy of your data. In the event of a data breach, we will notify our users and pertinent sub-processors immediately after the discovering and fixing the breach.
Nicer LLC has appointed a data protection officer for Smallchat:
Nicer LLC is based in the United States, so rules regarding operation within EU member states do not apply.
If you notice anything missing, please notify us and we will immediately take steps to rectify this documentation or compliance.